The move to the next level of management requires a relevant and hands on program to ensure the development of effective management skills. Today’s managers need a variety of skills and knowledge to prepare them for the range of challenges they may face in the workforce.

The Program
The Diploma of Management program is a competency based program based on eight (8) Frontline Management Competency Standards, comprising 5 core units & 3 electives. The program is performance based and focuses not only on the knowledge required, but specifically on the application of the skills to the workplace.

Who Benefits
Managers, team leaders, supervisors and staff interested in developing their management skills.

Program Content
Please note a range of electives are available. The electives nominated below are suggestions only, and can be changed to meet your specific learning needs.

	MODULE	UNIT CODE	TITLE
	Customer Service	BSBCUS501A (core)	Manage Quality Customer Service
	Management	BSBMGT502B (core)	Manage People Performance
	Occupational Health & Safety	BSBOHS509A (core)	Ensure a Safe Workplace
	Project Management	BSBPMG501A (core)	Manage Projects
	Workplace Effectiveness	BSBWORK501A (core)	Manage Personal Work Priorities & Professional Development
	Teamwork	BSBWOR502A (elective)	Ensure Team Effectiveness
	Learning & Development	BSBLED501A (elective)	Develop a Workplace Learning Environment
	Leadership	BSBMGT401A (elective)	Show Leadership in the Workplace

Program Duration
There are (8) eight 1-day face-to-face modules based on the units of competency. Each module is conducted approximately 4-6 weeks apart over 12 months. The delivery timetable is flexible. It is organised to fit in with organisational needs, and to ensure maximum learning and transfer of the knowledge and skills back to the workplace.

Assessment
Work based Assessment Project: Each Unit of competency is assessed via various activities, tasks and through a workplace project following the completion of the appropriate learning module. The project aims to reflect the learning and consolidate skills transfer back to the workplace.

Recognition of Prior Learning (RPL) is available for this program.