Key Performance Indicators

Are you happy with way you measure performance within your team and organisation? Do your Key Performance Indicators (KPI’s) support your business goals and objectives? Is your organisation’s performance assessment and feedback process, an encouraging and constructive experience for the individual?

Performance Management is a commonly used term within organisations. It is a system, involving different strategies and activities, principally aimed to assess and monitor the progress of the organisation and its individuals, in achieving predetermined goals and objectives. It involves utilizing a series of tools to improve organisational and individual performance. By identifying and linking the organisational, team and individual objectives and results, it provides a way of recognising and rewarding good performance and managing under-performance.

The philosophy and strategy of Performance Management, is to enable the individual and teams to understand the goals of the organisation, and align their work performance and output to ensure that the organisational goals are achieved. To reach this end, Performance Management needs to identify the Key Performance Indicators (KPI’s), and have effective processes in place for Individual and Team Performance Assessment and Feedback, and processes and strategies to manage under-performance.

WorkForce Management Consulting (WFMC) can help you with Performance Management, Key Performance Indicators, Measuring Performance, and providing Individual and Team Performance Assessment and Feedback.